Sasha Exposes Healthcare.

Suzi wakes up with a nagging pain on the lower left side of her stomach. It’s not bad enough to double her over. It’s just there, every single day, refusing to go away on its own like these things are supposed to. She figures it’ll pass. It doesn’t. So she does the responsible thing and…

Jill develops knee pain. Nothing life-threatening. She isn’t headed to the ER, she isn’t calling 911. But every time she takes the stairs, her knee reminds her that something’s wrong. Her primary care physician recommends seeing an orthopedist. Jill picks up the phone, expecting to book something for next week. The scheduler checks the calendar.…

Jack Smith needs an MRI. His doctor examines him, reviews his symptoms, and orders the test. Done. At least that’s what Jack thinks. A week later, a notice shows up saying the MRI has been denied. No explanation he can follow. No real reason. Just denied. So Jack calls his insurance company, which seems like…

Let me say something that sounds ridiculous but is completely normal in the United States: your access to healthcare depends on your job. Not your health, not your needs, not your situation. Your job. Lose your job, and you are not just losing income. You are losing your insurance, your medical care, your medications, and…

Patients believe insurance exists to cover the cost of care. That is a reasonable assumption. It is also a wrong one. The real power in American healthcare has nothing to do with who treats you. It has everything to do with who decides whether you get treated at all. Right now, that power belongs to…

Let’s stop pretending this is complicated. If you’ve ever picked up a prescription and felt like you were being mugged at the pharmacy counter, you were. Welcome to American healthcare, where the same exact medication costs three times more than it does in Canada, and the only explanation you’ll get is a shrug and a…

Let’s talk about how Big Pharma keeps making billions off something your cousin’s knockoff bag business also does: slap a new label on the same product and sell it for double. Welcome to the shady world of “me-too” drugs, where pharmaceutical companies slightly tweak a chemical formula just enough to get a brand-new patent, jack…

Let’s be honest. The Affordable Care Act came from a good place. It made it possible for people with preexisting conditions to finally get coverage. It expanded Medicaid. It gave young adults a break by letting them stay on their parents’ insurance until age 26. It opened the door for lower-income folks to access health…

There is a widespread myth in healthcare that only front-desk staff and revenue cycle teams deal with insurance nonsense. The thinking goes: when things get really bad, that’s when the physician steps in, calls the insurance plan directly, and everything magically gets handled. But here’s the truth nobody wants to admit: Even physicians get treated…

Everyone’s favorite villain in healthcare is the insurance company. Greedy premiums, endless denials, a customer service line that feels like purgatory. You get it. You know the villains of that particular story. But let’s take a detour for a minute. Let’s talk about Medicaid. The so-called hero of the working poor, the elderly, and the…